Terms & Conditions
Effective Date: July 19, 2026
Welcome to
Wheelchair Taxi Maxi. By accessing our website or booking our transportation services, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.
Acceptance of Terms
By using this website or booking a ride with Wheelchair Taxi Maxi, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.
Our Services
Wheelchair Taxi Maxi provides safe, reliable, and accessible transportation services for individuals requiring wheelchair-accessible vehicles and other passengers. All services are subject to vehicle availability, driver availability, weather conditions, and operational requirements.
Booking Policy
- All bookings are subject to confirmation.
- Customers must provide accurate pickup and destination details.
- Special accessibility requirements should be disclosed during booking.
- Advance bookings are recommended to ensure availability.
- We reserve the right to decline or cancel bookings if incorrect or misleading information is provided.
Pricing & Payments
- Fares are calculated based on distance, time, applicable surcharges, and local regulations.
- Additional charges may apply for waiting time, toll roads, airport fees, or extra requested stops.
- Payment may be made using approved payment methods available at the time of booking.
- Prices are subject to change without prior notice unless a fixed fare has been confirmed.
Cancellation Policy
- Customers should notify us as soon as possible if they need to cancel a booking.
- Cancellation fees may apply depending on the notice provided and the booking type.
- Failure to appear at the scheduled pickup location may be treated as a “No Show,” and applicable charges may apply.
Passenger Responsibilities
Passengers agree to:
- Be ready at the agreed pickup location on time.
- Treat drivers and vehicles respectfully.
- Wear seat belts where legally required.
- Ensure children travel with appropriate child restraints where required by law.
- Avoid any behaviour that may endanger the driver, passengers, or vehicle.
Passengers are responsible for any damage caused to the vehicle due to negligence or misconduct.
Wheelchair Accessibility
We are committed to providing accessible transportation. Customers should provide accurate information regarding wheelchair size, mobility equipment, and any special assistance required so we can allocate the appropriate vehicle.
Delays
While we make every effort to arrive on time, delays may occur due to traffic, weather conditions, road closures, emergencies, or circumstances beyond our control. We are not liable for losses resulting from unavoidable delays.
Lost Property
Items left in our vehicles will be handled with reasonable care. If you believe you have left personal belongings behind, please contact us as soon as possible. While we will make every effort to recover lost items, we cannot guarantee their return and are not responsible for loss or damage.
Website Use
You agree not to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Object to certain processing activities
Intellectual Property
All website content, including text, images, graphics, logos, and branding, is the property of Wheelchair Taxi Maxi unless otherwise stated. Unauthorized use is prohibited.
Limitation of Liability
To the fullest extent permitted by law, Wheelchair Taxi Maxi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or transportation services. Our liability is limited to the maximum extent permitted under applicable law.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date. Continued use of our services constitutes acceptance of any changes.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Wheelchair Taxi Maxi operates.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Wheelchair Taxi Maxi
